After the first-day decoration decoration model was launched on the first day, there were few passengers in the home improvement company. This model challenged the integrity issues existing in the current home improvement industry. Will it win the consumer's approval?
Recently, a reader, Ms. Ji, sent a letter stating that a home improvement company had slogan "Payment after first decoration". She went to inquire to understand that the so-called "first payment after renovation" does not mean that after the renovation and then pay, but the decoration is divided into design, basic construction, the main material construction of the three stages of "phased payments", the premise is " Acceptance of acceptance." This makes Ms. Ji somewhat confused, this approach can seem to urge the construction company and construction workers construction quality, guarantee the decoration effect, but it really can make their own home decoration is foolproof yet?
Business practices - sign a design contract, basic construction contract, and main material contract. According to different contract provisions, some advance payment, some post-payment, and some advance payment.
Based on the information provided by Ms. Ji, the author conducted a field visit to the home improvement company. According to the staff, the “first payment after renovation†was not the uniform settlement after the renovation, but the signing of the design contract with the consumer beforehand. Construction contract, main material contract, and then according to the specific time node of each contract to pay for decoration. The design fee is paid after the signing of the contract. The unit below 100 square meters pays a design fee of 2,000 yuan, and the unit type over 100 square meters is charged at 20 yuan per square meter.
After the decoration company's design drawing, construction drawing, etc., the consumer can directly enter the construction after the approval, mainly to do the wall surface treatment and water and other basic construction that does not involve the main material, that is, the hidden construction in the traditional sense. The staff of the home improvement company stated that before the completion of this part of the project and before the acceptance of the consumer, it is not necessary to pay fees, and all of it is paid by the home improvement company, and the home improvement company guarantees that the concealed project does not have a malicious increase above the budget quotation.
After the completion of the basic decoration, the consumer on-site acceptance, confirmed that there is no problem, the settlement of this part of the project, the decoration company will then proceed to the next stage is the main material after the entry project. According to reports, at the beginning of this period, consumers must first pay part of the main materials, about 30% of the home improvement company purchasing main materials, and the rest of the other projects are eligible for settlement. In addition, the home improvement company’s staff also stated that if the consumer chooses the company’s other brands than the main material, the company can also provide a range of purchasing services, that is, some of the mainstream mid-to-high-end brands in the market. Can purchasing, purchasing prices and consumers can get the same or slightly lower market prices.
Consumer Concerns - Will budget quotations become "calculated" from "plots"?
According to the "decoration after the first payment" provisions, consumers pay 2,000 yuan after the renovation of the design fee, you can carry out the decoration design, a map and the basic decoration, usually the home improvement company to the consumer's initial offer will be low, especially This is a piece of basic decoration concealment project. Sometimes the quote and the price will be two or three times worse, but now this part of the money is paid after acceptance, if the difference is too big before and after the consumer will not agree, does this mean that this Home decoration quotes will be more real?
However, Ms. Season’s consumer raised her own concerns. It used to be that the budget was under-reporting. Will it become a higher budget now? Ms. Ji said that she knows nothing about the decoration and she does not know that the actual price of the concealed project is How much, in the past, "low reported high prices" make it difficult to accept, but now if home improvement companies directly make high prices, "countercuts" become "calculated", they do not know, will not be willing to be fooled?
"Acceptance pass" who has the final say?
Usually home improvement companies will assign engineering supervision to consumers to help supervise the quality of home improvement. In this regard, Ms. Ji also raised her own worries, she said that the project supervision is the home improvement company's people, if the first decoration after the payment, the supervision will not need to help the home improvement company to quickly collect money and become less Objectively, after all, consumers are generally ignorant of the decoration, and some of the quality problems can be seen to remedy in a timely manner, but some experts involved may not speak, experts do not really notice themselves.
Industry Voices - Expecting Industrial Workers to Solve the Decoration Trust Crisis
The author met the person in charge of the company during the visit to the store. According to her introduction, Ms. Ji’s general consumer concerns mostly come from the overall distrust of the home improvement industry. One of the most important reasons is the attribution of home improvement personnel. It is designers or constructors who all hope to “pay a fortune†in the project. As a result, there will be a variety of malicious additions that will cause consumers to suffer losses, while home improvement companies with their own industrial workers will be different. Their main source of income is Fixed salary, job performance and service effectiveness are also subject to the company's assessment. Therefore, whether it is the first payment or the post-payment, the probability of consumers being deceived in the decoration is greatly reduced.
Payments have not been passed on to the decoration risk home improvement company's own most important
It seems that the advancement of some of the funds will bring great risks to the home improvement company, because it does not rule out that someone will pick and choose, not to clear the money. However, people in the industry are prompting consumers that paying a certain amount of money will not allow potential decoration risks to be transferred from the consumer to the home improvement company. Because if the consumer refuses to settle after the completion of the basic decoration, it may result in a loss of work or work stoppage. Ultimately, it will affect their own lives. The final payment is mainly composed of materials, and the decoration materials are usually borrowed by material suppliers. If there is a problem with the final decoration project, then the loss is likely to be transferred to the material supplier, rather than the home improvement company. Things will happen, but ultimately it will affect the lives of consumers. Therefore, regardless of the decoration payment in front and behind, choosing a reliable home improvement company is the top priority.
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