Feng Xiaogang’s film made the word “private customization†a hot word. In fact, private customization has long been of interest in the furniture industry, especially in the high-end furniture industry, and has changed with the changes in the market. The current mahogany furniture is customized. It has begun to move towards integration. However, due to the market's non-standardization, when the mahogany furniture is customized, the size of the custom-made furniture is often “wrongâ€. As the awareness of rights protection increases, more and more consumers sign the order when ordering furniture. Contracts, but some contracts lacking specific dimensions can cause consumers to mess up when they encounter problems.
Ms. Miao Ms. custom made a set of mahogany furniture, including wardrobes, shoe cabinets, etc., but when the other party installed the door, they found that the size of the mahogany furniture was seriously inconsistent with the measured size, as well as the problem of broken plates and cracked glass.
Because many consumers are used to seeing samples and signing contracts first, and then measuring the actual size on site, resulting in the lack of specific dimensions of the custom contract, leaving some unscrupulous businesses.
At the beginning of February this year, Mr. Li signed a double bed contract with a brand furniture agent for a value of 10,000 yuan. After the other party arrived at the site to measure the size; but when it was delivered to the door in early March, Mr. Li actually measured the bed. The actual size of the body is 10 cm and 15 cm shorter than the predetermined length and width, respectively. In this regard, the dealer insisted that it was made according to the agreed size. Because the contract did not indicate the size, Mr. Li could not produce strong evidence and had to ask the industrial and commercial department for help.
After the industrial and commercial personnel transferred the merchant's purchase record, it was found that the date of delivery to Mr. Li's bed was November last year, earlier than the actual consumption time. Originally, the merchant will deliver the returned product as a customized product and deliver it to Mr. Li. In this regard, the industrial and commercial personnel ordered the merchant to re-produce according to the original size and give Mr. Li certain compensation, and be punished according to law.
According to the relevant person in charge of the Trade and Industry Bureau, due to the information that the business promotion activities are about to expire and the “impulse†discount at the end of the month, consumers are often in a hurry to sign a contract, and it is not uncommon to determine the specific size, leaving the seller secret sales. Opportunities for slow-moving products. In this regard, the person in charge suggested that consumers can make up for the shortcomings of the main contract by adding additional supplements and adding specific dimensions to the receipts of receipts to prevent a trap.
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